Digital Forensics: Thirty years ago, Netscape and Sun Microsystems introduced JavaScript as a new, cross-platform scripting language for building internet applications. Brendan Eich, the language’s original designer, hacked together the technology in a 10-day marathon while working at Netscape. Today, JavaScript is used by an estimated 98.9% of all websites [...]
A new unified support hub and AI-powered tools aim to fix Instagram’s long-standing account recovery problems.
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What’s happened? Meta, the parent company of Instagram and Facebook, has launched a new unified support hub on its Android and iOS apps.
In the hub, users can report issues, recover accounts, and get help with security settings (via Meta).
In addition, the hub will provide an AI-powered search or assistant to guide them on their concerns.
The global rollout of the unified support hub is part of a broader redesign to improve account support.
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Why is this important? In its press release, Meta writes that AI- and behavior-based security tools have helped the platform reduce new account hacks by over 30%.
For years, users have struggled with Meta’s customer support, especially after hacks or lockouts.
They’ve complained about how the platform’s support is slow and confusing.
However, the new hub centralizes everything, reducing friction and making recovery easier.
Meta’s claim that fewer new accounts are being hacked and that the recovery rate for hacked accounts is higher suggests that the latest security protocols are working.
Why should I care? If you’ve ever lost access to your Instagram or Facebook account or worried about getting hacked, the new support hub could help you regain access to your account faster. For creators, small businesses, or anyone using Instagram or Facebook for professional purposes, less risk of downtime means a more seamless experience for their audience. For everyday users, better security and easier recovery will reduce stress, especially due to the non-responsive nature of customer support.
Bryan M. Wolfe / Digital Trends
OK, what’s next? Initially, the new security hub is being tested on Facebook. Eventually, it will roll out to other platforms like Instagram and possibly WhatsApp. As more users adopt the new support hub, Meta will gather feedback to refine it. This move could pressure other social media platforms to upgrade their support systems.
For more than five years, Shikhar has consistently simplified developments in the field of consumer tech and presented them…
X wants you to stay forever in its app with a new way to click links
You can checkout anytime you like, but you can never leave
What happened: You know how when you click a link on X (Twitter), the webpage takes over your whole screen and you kind of forget what post you were even looking at? It’s pretty annoying. Well, they’re testing a new look on iOS that fixes this.
Instead of the post disappearing, it shrinks down and sticks to the bottom of your screen.
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Meta is killing Messenger on desktop, here’s what you need to do
Windows support ends December 14, Mac gets 60 days. Turn on secure storage to keep your chats.
What’s happened? Meta is discontinuing its Messenger desktop apps for Windows and macOS. Both listings are gone from the Microsoft Store and the Mac App Store, and users are getting in-app notices with a clear timeline. The service itself stays live on the web.
On Windows, the desktop app stops working on December 14, 2025. A notification appears if you have it installed.
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Use a passkey on X? Update it by November 10 or lose access
Hardware keys and passkeys must be re-enrolled, authenticator apps are not affected, says X.
What’s happened? X has issued a warning to users that it’s moving logins to x.com and, as part of that, plans to phase out the twitter.com domain. Anyone using a hardware security key or a passkey needs to re-enroll by November 10 so the key is tied to x.com instead. X says this is not a security incident, and authenticator apps are unaffected.
The company’s Safety account said that accounts using security keys for 2FA must re-enroll to keep access, via posts on X.
Digital Forensics: A cybersecurity firm just identified malicious code on the official Pepe website that could drain visitors’ wallets.This development threatens to undermine investor trust and favors a bearish Pepe price prediction. But could it really go to zero?According to [...]
Digital Forensics: Thirty years ago, Netscape and Sun Microsystems introduced JavaScript as a new, cross-platform scripting language for building internet applications. Brendan Eich, the language’s original designer, hacked together the technology in a 10-day marathon while working at Netscape. Today, [...]
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